Return Policy

At BiM Candle Mask we stand behind our products and want you to love them as much as we do. If for any reason you are not satisfied with your purchase, we will happily accept your return or exchange within 14 days from your purchased date. Please be aware that we do not cover return shipping.

Please e-mail your customer care at to initiate your return. Please keep records of the return shipment.

In order to receive a full refund for your return, all items like gifts with purchase, freebies, promotional items, bonus gifts cards must be returned with your product.  

BiM Candle Mask Gift Cards are not eligible for returns.