Return Policy

At BiM Candle Mask, we stand behind our products and want you to love them as much as we do. If for any reason you are not satisfied with your purchase, we will happily accept your return or exchange within 14 days from the purchase date. Please note that we do not cover return shipping.

Please email your customer care at bimcandlemask@yahoo.com to initiate your return. Please keep records of the return shipment.

In order to receive a full refund for your return, all items like gifts with purchase, freebies, promotional items, and bonus gift cards must be returned with your product.  

BiM Candle Mask Gift Cards are not eligible for returns.